Agent checkout
Ordered the desk lamp in brass finish, $189. Want me to change anything?
Black would match my desk.
Changed it to the black finish.
NOTHING ON YOUR RATIO
RISKBACK FOR PAYMENTS

Agent mistakes fixed before they hit your ratio.Agent disputes answered for you.

Undo fixes wrong agent orders before they ship, so they never count against your ratio. Evidence answers the disputes on orders the agent got right.

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What you're measured on

Your dispute ratio, and hours spent on rebuttals.

Every agent dispute counts against your ratio, even the ones you win.

Agent orders are already reaching your checkout. Each wrong one becomes a dispute, a fee and a ratio hit, and your team spends hours answering disputes on orders the agent got right.

DISPUTEFEERATIO ↑HOURS LOST

The same order. A different outcome.

Today
Wrong agent orderDisputeFeeRatio ↑
With RiskBack
Wrong agent orderFixed✓Nothing on your ratio
Agent Insights · Included

See how many agent orders got fixed before they became disputes, and how often each agent's orders get disputed.

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Your questions, answered.

The agent orders Decide approves.

No. It works alongside your current checkout.

Yes. Card networks still count it. That's why Undo fixes wrong orders before they become disputes.

Very little. Fixes and dispute responses are handled for you.

Keep agent mistakes off your ratio.

Book a demo, and bring your last disputed agent order.

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